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Terms & Conditions

1. Terms of service recognition and acceptance

2. Service Introduction

3. Services Amendment

4. Terms of service changes

5. User account/password security maintenance

6. Users privacy protection rules

7. User management

8. End service

9. Refused to provide guarantee

10. Limited responsibilities

11. "Uurukadai" registered user service information storage and restrictions

12. Protection of interests

13. Announcement

14. Involved in the advertising planning

15. Mail content ownership

16. Loss, Damage and Delay to Shipment

17. Legal effect

18. Displayed Items on our Site

19Order Refunds 

 

1. Terms of service recognition and acceptance

The ownership and operation rights of Uurukadai registered users’ service belong to "Uuru_Kadai". The service provided must be strictly enforced in accordance with its published Articles of Association, the terms of service and operation rules. Users clicking the “submit” button in the registration process have reached an agreement and accept all the terms of service with "Uuru_Kadai".

2. Service Introduction

"Uuru_Kadai" uses our information and services to provide users with the international shopping service through the Internet. The user must provide detailed, accurate, true, legal and valid personal information, and timely submit to modify the personal data when there are any changes.

Users can also authorize "Uuru_Kadai" to reveal their basic information to a third party, but the company won’t make the users’ additional information public. Only if: "Uuru_Kadai” or a person authorized to disclose such information by e-mail service "Uuru_Kadai" to provide the user's personal data.

If user provides inaccurate, untruthful or invalid information, the company has the right to unilaterally suspend, interrupt or terminate the user’s right of Uurukadai registered user services.

While enjoying the Uurukadai registered user services, users agree to accept various information services provided by Uurukadai registered user service.

3. Services Amendment

"Uuru_Kadai" reserves the right to modify or discontinue the service without notifying the user. "Uuru_Kadai" exercises the right to modify or discontinue the service without being responsible for the user or the third party.

4. Terms of service changes

"Uuru_Kadai" will modify the Terms of Service when necessary, Uurukadai registered user service terms once be changed, the company will prompt changes on the page before the user enters the next step. If you agree with the changes, then click the "I agree" button. If you do not accept, then please cancel your user’s service qualification immediately.

Users will need two aspects of confirmation to continue using Uurukadai registered user service:

1) Firstly, confirm Uurukadai registered user service terms and its changes.

2) Agrees to accept all the restrictions of service terms.

5. User account/password security maintenance

Once you registered as a user, you will get a password and account. You will bear the legal responsibility for all the behaviour based on your user name and password. Therefore, please keep your password safe and do not disclose it to any third party. Otherwise, you will bear all legal consequences arising from this. If you find that your password may have been disclosed, please change the password immediately. You can always change your password and information, also can end the old account and restart a new account. If users find any illegal use of users’ account or other security vulnerabilities, please notice "Uuru_Kadai" immediately.

6. Users privacy protection rules

Respecting user privacy is a basic policy of "Uuru_Kadai". So as a complement to the second point about the registration information, "Uuru_Kadai" would not open, change, or disclose the user's additional information and the non-public content saved in the Uurukadai registered users service, unless there are legal licensing requirements, or "Uuru_Kadai" discloses the information on the integrity basis necessarily in the following four conditions:

1) To maintain the trade mark ownership of Uurukadai website maintenance

2)  Meet other requirements

7. User management

Users assume the responsibility of their issued content individually. Users’ implementation of the service is accordance with all applicable local laws, national laws and international legal standard web services.

The user must follow

1) Do not use the website registered users service for illegal activities

2) Comply all the network protocols, regulations and procedures in the registered users’ services.

The website registered users service sends and collects information through the Internet. The user's behaviour is in accordance with national regulations, policies and procedures about Internet. Users must promise not to transmit any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene information. In addition, users shouldn't transfer any data to abet others constituting crime; users shouldn’t transfer any adverse information related to domestic conditions and national security; users shouldn't transfer any information which is in conformity with the local, national and international laws. Prohibit unauthorized access to other computer systems without permission. If the user's behaviour does not meet the above-mentioned terms, "Uuru_Kadai" will make independent judgments and will immediately abolish the user’s services account.

Users need to bear legal liability for their behaviour in the Uurukadai registered users service. If the user distributes or disseminate any reactionary, pornographic information or other information in violation of the national law in the Uurukadai registered users’ services, Uurukadai registered user service system record may be used as the evidence for the user's violation of the law.

8. End service

"Uuru_Kadai" can suspend the Web services at any time based on the actual situation. "Uuru_Kadai" can suspend the Web services at any time without being responsible for any individual or third party. Users who object to any proposed service terms or have any objection with the term modification, or dissatisfied with Uurukadai registered user service, users can exercise the following recourse:

1) End user’s service eligibility of Uurukadai registered user service. "Uuru_Kadai" to terminate the user's service.

After ending the user’s services, user’s right of Uurukadai registered users service must be immediately suspended. At the same time, "Uuru_Kadai" no longer bears any duties and obligation to the user.

9. Refused to provide guarantee

User expressly agrees to take the risk of the mail service personally. "Uuru_Kadai" expressly indicates not providing any type of guarantee, neither explicit nor implicit, but for the commercial implied warranties, there’s no restriction to supply appropriate guarantee for those with specific purpose and not in violation of the rules. "Uuru_Kadai" doesn’t guarantee the service timeliness, security, errors; "Uuru_Kadai" doesn't guarantee the information transfer accurateness, timeliness and success as well. Users understand and accept any information (downloaded or obtained from Uurukadai registered user service), depending on the users ‘own and the users take all risks and responsibilities of any system damage or data loss. Users would not receive any verbal or written advice or information from the "Uuru_Kadai", "Uuru_Kadai" would not supply the express warranty as well.

10. Limited Responsibilities

"Uuru_Kadai" is irresponsible for any direct, indirect, incidental, special and consequential damage, the damage is from: improper use of network membership services, or illegal use of information send by users. The damage will lead harm to "Uuru_Kadai" image and reputation, so "Uuru_Kadai" put forward the possibility of such damages.

11. “Uurukadai website" registered user service information storage and restrictions

"Uuru_Kadai" is not responsible for the user’s failure of deleting or saving information. "Uuru_Kadai" does not have upper limit for information transmission capacity, but the company reserves the right to determine if the user's behaviour is consistent with Uurukadai registered user service requirements and spirit, if the user violates the Terms of Service, then the user’s registered service account will be suspended. All content of this website belongs to Uurukadai; anyone who needs to reprint the content of the website must obtain Uurukadai authorization.

12. Protection of interests

Users agree to protect and maintain the interests of all Uurukadai members, responsible for the legal payment caused by the user’s use beyond the services scope, the compensation for violating of the service terms, the recourse fee arises by others using the user’s computer and account and other intellectual property rights.

13. Announcement

All announcements can be sent to users via e-mail or regular mail delivery. Uurukadai will send announcements to the users by e-mail service to inform the changes of service terms, service changes, or other important things.

14. Involved in the advertising planning

Users can add their promotional materials or advertising campaign in the published information and display their products in the Uurukadai registered user service. Any such promotional methods, including the transport, payment, services, business conditions, warranties and advertising-related description are only between the appropriate users and advertisers. Uurukadai does not assume any responsibility, Uurukadai registered user services assumes no responsibility in such advertising sales.

15. Mail content ownership

User-defined content includes: text, software, sound, pictures, video, and charts; all ad contents; all e-mail contents; business information provided by Uurukadai registered user service. All these contents are under protection of copyright, trademarks, labels and other property ownership laws. Users can only use such contents with Uurukadai’s and advertisers’ authorization, but cannot unauthorized copy and compile the secondments, or create content-related derivative products.


16. Loss, Damage and Delay to Shipment


We shall not in any case be liable for any loss, damage and delay of Shipment arising from:

(a) any defect in any Item in the Shipment, whether or not known to us at any time before delivery to you’
(b) incomplete, insufficient, or erroneous entry of the address by you;
(c) failure by the Merchant to make delivery within a reasonable time to the relevant address;
(d) failure by any party or the Merchant to provide complete and sufficient information on your Shipment Item or make an accurate declaration for customs clearance, regulatory and delivery purposes’
(e) insufficient or improper packing or addressing information of any Item in the Shipment by Merchant;
(f) improper packing of any Item in the Shipment after having been opened by us for verification whether at the request of any customs authority or other governmental agencies;
(g) insufficient or improper packing of any Item in the Shipment after having been re-packed by us (whether at your request or not);
(h) any alleged delivery from the Merchant to the Uurukadai, where there is no proof of delivery furnished by the Merchant or their delivery agent and where the receipt of the Item is not signed and acknowledged at Uurukadai;
(i) any loss of confidentiality in communications arising during the Shipping;
(j) electrical or magnetic damage to, or erasure of electronic or photographic images or recordings;
(k) the hazardous, fragile or brittle nature or the mechanical derangement of any Item in the Shipment; or
(l) failure by you to take delivery of or collect the Shipment after being notified to do so.


17. Legal effect

Mail Service Term must be consistent with the country's national law, including the controversial contents. Users and Uurukadai agreed to obey the High Court jurisdiction. If any service term conflicts with the law, these provisions will be re-parsed to get as close as possible, other terms maintain the existing legal force and effect to the users.

18. Displayed Items on our Site

All information and content related to items on our Site, including but not limited to price, details, dimensions, weight, descriptions, and specifications of the items are translated by us from the information Uurukadai obtained from third party sources and the items or the related information are not owned,manufactured, sold or endorsed by our Company. Considering the technical limitations, we do not warrant that the said information is accurate, complete, reliable, current, or error-free.

Each item offered for sale on our Site has an item description and/ or a reference link. You shall be responsible for confirming the information and content related to the item you wish to purchase through the information and/ or link provided before you submit any order. It is presumed that you have full knowledge and understanding of the details of the items you are purchasing upon submission of your order, as we shall not be liable for any after-sales issues resulting from misinterpretations of the related information and content on our Site.

a.  Product Price & Domestic Shipping Fees

If there is a difference in the price due to any reason, we will inform you as soon as possible and we will give you the option to top-up the order’s price difference and reconfirm the order at the correct price, or to cancel the order. However, this is subject to a few factors including without limitation the availability of the item you wish to purchase, the timing of your response and the confirmation of Uurukadai.

We cannot guarantee the accuracy of product information displayed on our website, including but not limited to price and stock availability. In circumstances where the order cannot be fulfilled by Uurukadai, it may be cancelled and refunded.

b.  Availability

Items on our site that indicate a certain level of stock do not necessarily guarantee their availability.

c.  Alternatives

For Uurukadai services, alternatives may be stated in Special Remarks/ Instructions when submitting your order. Such alternatives should be a different SKU option under the same product listing page. For Buy-For-Me, alternatives can extend to a different SKU in a different product listing page.

d.  Translation

Some information or content related to the items on our Site is translated to English for a rough reference only. Please contact our customer service team should you need more information about the product and any associated risks before making your purchase.

e.  Shipping Restrictions

We reserve the right to change or disallow certain international shipping methods for items that are prohibited due to certain conditions, including, but is not limited to their length, volume, weight, or if the product bears the logo of international brands. We shall not be held liable or responsible if the items you purchased cannot be delivered to you due to the operation of law or regulations or other factors beyond our reasonable control. Our services are only available with regards to lawful goods; you must comply with all customs laws and regulations and other applicable laws. You will be responsible if anything is imported into Malaysia in contravention of such laws.

f.  Issues with Product Usage

We are not liable for problems arising from product usage, including but are not limited to damage, injury, safety issues.

19. Order Refunds 

All Orders made can be cancelled before it is deemed "Processed". Refund request once the Order has been deemed "Processed" and after will not be accepted. All refunds will be credited as Uurukadai Credits. Uurukadai Credits can be redeemed for future purchases. 


18. Indemnity

You shall indemnify and keep us indemnified at all times from and against all demands, claims, actions, proceedings, costs, charges and expenses including but not limited to customs charges and other regulatory penalties, storage charges, retrieval and administrative costs, duties and taxes (including reasonable costs) incurred, suffered or sustained by us in connection with the service performed for you, and pay us damages, costs and interest in connection with such demand, claim, action, suit or proceeding.